Czech version is available at Podmínky užívání aplikace
IVY Assistant is a mobile app that helps reproductive medicine providers to better communicate with their clients (app users) and facilitate adherence to the treatment plan.
In these Terms, we inform you about how our mobile app works.
1.1 Unless otherwise stated, we will use the following basic terms in these Terms:
Terms: are these terms and conditions for the use of the App.
Clinic: means the reproductive medicine (IVF) service provider selected by you who is engaged in a collaborative relationship with the Operator and agrees to use the App
Application: is the IVY Assistant mobile application
You or User: are the individual using our App
1.2 The Application is operated by IVY Assistant s.r.o, with registered office at Botanická 554/68a, Ponava, 602 00 Brno, ID No. 084 38 421, registered in the Commercial Register maintained by the Regional Court in Brno, Section C, Insert 113723 (hereinafter referred to as "my" or "Operator").
1.3 To use the Application, it is necessary that the Clinic is a partner of the Operator and agrees to use the Application. To start using the Application, you must receive an invitation (unique code) from your Clinic and agree to these Terms.
1.4 You may contact us regarding any of the following contact details: email: [email protected] However, we do not provide user support to Users.
2.2 Access to the Application is secured by a unique matching code provided to each User by the Clinic. Do not disclose this code to third parties.
2.3 Please note that the Application may not be available around the clock. Outages may occur, particularly with respect to necessary hardware and software maintenance.
2.4 You can cancel your access at any time, but without it you cannot use the services of the Application.
2.5 The Operator grants the User a royalty-free, non-exclusive license to use the Application without limitation of territory and for the duration of the cooperation with the Clinic, or for the duration of one treatment cycle. After the end of a treatment cycle or cooperation with the Clinic, the Clinic may restrict or fully terminate Your access to the Application.
3.1 Please note that the Application is a tool used by the Clinic to better communicate and share information with the User. The Clinic has its own administrative interface and always uploads all content to the Application. If you are missing any information in the Application or have any doubts about its accuracy, please contact the Clinic directly.
3.2 Use of the Application is free of charge, but you must be a client of the Clinic to use it.